Last updated: 6 August 2026
This policy explains how Rapid Tech Insights Limited, trading as Sortivo ("Sortivo", "we", "us"), handles personal information collected through this website (https://sortivo.co.uk). It doesn't cover the separate service agreement you'd sign if you become a Sortivo customer — that's a separate document.
Who we are
Rapid Tech Insights Limited is the data controller for information collected through this website. Our registered address is Westcom Point, Mahiga Mairu Ave, Nairobi, Kenya. You can reach us at info@sortivo.co.uk.
What we collect
The only personal information this website collects directly is what you choose to give us through the contact form: your name, business name, email address, phone number, trade or service type, team size, and whatever you write in the message field. We don't require an account, and we don't collect payment information on this site.
If you accept analytics cookies through the cookie banner, Google Analytics collects standard usage data (pages visited, general location, device type). See our Cookie Policy for details — nothing analytics-related runs before you accept it.
Why we collect it, and on what basis
We use contact form submissions to respond to your enquiry and, if it goes further, to set up and manage the Sortivo service for your business. The legal basis is your consent in submitting the form, and our legitimate interest in responding to enquiries directed at us.
Who else sees it
Contact form submissions are sent by email using Resend, our email delivery provider, and land in a Sortivo inbox. We don't sell, rent, or otherwise share your information with third parties for their own marketing purposes. This website is hosted on Cloudflare, which processes standard web traffic (like IP addresses) as part of delivering the site securely.
How long we keep it
We keep contact form submissions for as long as reasonably necessary to respond to you and, if you become a customer, to maintain the business records associated with that relationship. We delete or anonymise enquiry records once we no longer have a reason to keep them.
Where it's processed
Rapid Tech Insights Limited is registered in Kenya. The service providers we use to run this website — Resend and Cloudflare — may process data outside Kenya and the UK, including in the United States, under their own data protection safeguards.
Your rights
If you're in the UK or EU, you have rights under UK GDPR / EU GDPR over the personal information we hold about you, including the right to access it, correct it, ask us to delete it, restrict or object to how we use it, and receive a copy in a portable format. To exercise any of these, email info@sortivo.co.uk. If you're not satisfied with our response, you can complain to the UK Information Commissioner's Office (ICO) or your local data protection authority.
Children
This website is intended for business use and isn't directed at children.
Changes to this policy
If we change how we handle personal information, we'll update this page and change the "last updated" date above.
Contact
Questions about this policy or your data: info@sortivo.co.uk.