People
Trained operations staff handle customers as an extension of your business, not a script read by a stranger.
Your operations team
Sortivo handles the calls, bookings, follow-ups, and paperwork behind a trades business, so the people doing the job aren’t also running the office.

WHERE SORTIVO COMES FROM
Sortivo is run by Rapid Tech Insights Limited and started as RTI TradeDesk Support, a back-office service rebuilt around one clear goal: sort out the admin so the work in front of you gets done properly.
We work with service businesses where the phone, calendar, and paperwork compete with the actual job for the same person’s attention.
HOW WE WORK
Trained operations staff handle customers as an extension of your business, not a script read by a stranger.
Every call, booking, and follow-up follows a clear process shaped around how your business works.
Reminders, text-backs, and review requests run automatically where that makes the service faster and more reliable.
Sortivo is still early. The service has been shaped directly by the trades businesses we’ve worked with from the start. We would rather be clear about that than pretend to a scale we have not reached yet.
We’ll be honest about whether Sortivo is a fit before you commit to anything.